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Frequently Asked Questions

    Where do you ship your products?

    • We ship our products from Cestus HQ with our warehouse which is located in Vancouver, Washington.

    What is Cestus' refund policy?

    • Depending on your work environments and circumstances, the condition of your gloves can vary. Here is the Refund Policy.

    Are sale items exchangeable or refundable?

    • All sales final. No refunds or exchanges unless the item is defective.

    What payment methods does Cestus accept?

    • We accept the U.S. credit cards (VISA, Master, AMEX), check, and ACH.

    How do I wash the Cestus' gloves?

    How do I find the size of my gloves?

    • It is not hard to figure out your glove size! Here is the Sizing Chart.

    I want to see the Cestus Product Catalog.

    Do you do Walk-In?

    • We welcome our Walk-In customers in the Cestus HQ office! Please don’t miss out 30%-Off discounts on your purchase when you walk-in. (Final sale items are not applicable.)

    What are the Cestus' operation hours?

    • Our operation hours are Monday through Friday, from 7 am to 4 pm (PST).