FAQs

Frequently Asked Questions

Where do you ship your products?

• We ship our products from Cestus HQ with our warehouse which is located in Vancouver, Washington.

What is Cestus' refund policy?

• Depending on your work environments and circumstances, the condition of your gloves can vary. Here is the Refund Policy.

Are sale items exchangeable or refundable?

• All sales final. No refunds or exchanges unless the item is defective.

What payment methods does Cestus accept?

• We accept the U.S. credit cards (VISA, Master, AMEX), check, and ACH.

How do I wash the Cestus' gloves?

• Following the Cestus’ washing instructions give your gloves longevity. Here is the Hand Washing Instructions.

How do I find the size of my gloves?

• It is not hard to figure out your glove size! Here is the Sizing Chart.

I want to see the Cestus Product Catalog.

Do you do Walk-In?

• We welcome our Walk-In customers in the Cestus HQ office! Please don’t miss out 30%-Off discounts on your purchase when you walk-in. (Final sale items are not applicable.)

What are the Cestus' operation hours?

• Our operation hours are Monday through Friday, from 7 am to 4 pm (PST).