Frequently Asked Questions
Where do you ship your products?
- We ship our products from Cestus HQ with our warehouse which is located in Vancouver, Washington.
What is Cestus' refund policy?
- Depending on your work environments and circumstances, the condition of your gloves can vary. Here is the Refund Policy.
Are sale items exchangeable or refundable?
- All sales final. No refunds or exchanges unless the item is defective.
What payment methods does Cestus accept?
- We accept the U.S. credit cards (VISA, Master, AMEX), check, and ACH.
How do I wash the Cestus' gloves?
- Following the Cestus’ washing instructions give your gloves longevity. Here is the Hand Washing Instructions.
How do I find the size of my gloves?
- It is not hard to figure out your glove size! Here is the Sizing Chart.
I want to see the Cestus Product Catalog.
Do you do Walk-In?
- We welcome our Walk-In customers in the Cestus HQ office! Please don’t miss out 30%-Off discounts on your purchase when you walk-in. (Final sale items are not applicable.)
What are the Cestus' operation hours?
- Our operation hours are Monday through Friday, from 7 am to 4 pm (PST).