Excellent Customer Service
My first use of this product resulted in, what I considered, premature wear and failure. I use them for timbering and firewood. I contacted Customer Service with my complaint and was handled by Ms. Katherine Bay. Ms. Bay took my complaint serious, analyzed my needs and recommended another product as a free replacement. I purchased and agreed to try the HM Barrier again and compare its performance to the replacement TrembleX Pro. Thus far, both have performed admirably. Special kudos and thanks go out to Ms. Bay. She is definitely customer-oriented and an asset to your company.